Oversees the operation of the Advanced Network links and the institution's computer infrastructure. With the help of alert systems, we stay updated on any eventuality.
How does it work?
We have alert systems that include software such as Save 24/7 or PRTG, these report the status of a link or network infrastructure. In the event that there is a problem, it sends an alert and a ticket is generated through the HelpDesk, where the technicians proceed to enter the equipment and verify the origin of the problem.
Benefits:
- Link and infrastructure support 24/7.
- Visibility of the state of the link in real state.
- The time is verified and what was the availability of the links.
How to apply?
For more information about this benefit, you can write to cedia at noc@cedia.org.ec
