It monitors the operation of the Advanced Network links and the institution's IT infrastructure. With the help of alert systems, we stay updated on any eventuality.
How does it work?
We have alert systems that include software such as Save 24/7 and PRTG, which report the status of a network link or infrastructure. If a problem occurs, an alert is sent and a ticket is generated through the HelpDesk, where technicians then access the equipment and investigate the source of the problem.
Benefits:
- 24/7 support for links and infrastructure.
- Visibility of the link status in real state.
- The time and availability of the links are checked.
How to apply?
For more information about this benefit, you can write to noc@cedia.org.eccediaat
